1. Introduction

Welcome to Mireille Botros Art, a platform where I showcase and sell original artwork and high-quality prints. By using the website, you agree to be bound by these Terms and Conditions. Please review these terms carefully before making any purchase. If you do not agree with any of these terms, please refrain from using the website.

2. Orders and Purchases

  • Placing an Order: Orders can be placed directly through the website by adding items to the shopping cart and proceeding through the checkout process. You will be required to provide personal and payment information to complete your purchase.

  • Product Types: I offer original paintings and high-quality prints. All prints are available in various sizes and materials, as described in the product listings. Custom prints and commissions may also be available upon request.

  • Order Confirmation: Once you have submitted an order, you will receive an email confirmation detailing your purchase. Your order will only be processed once payment has been confirmed.

  • Taxes and Shipping: Prices displayed on the website do not include tax or shipping costs. These will be calculated during the checkout process and added to your total. Any applicable taxes will be added based on the shipping address provided.

3. Shipping and Delivery

  • Shipping Methods: We offer standard and expedited shipping options. Shipping costs will be calculated based on your location and the size of the order. You will be provided with tracking information once your order has been dispatched.

  • Delivery Times: Estimated delivery times will be provided at checkout, but are subject to availability and location. International deliveries may take longer depending on customs processing.

  • International Shipping: We ship worldwide. Customers are responsible for any customs duties, taxes, or import fees that may apply based on your country’s regulations.

  • Handling Damaged or Delayed Shipments: In the unlikely event that your artwork arrives damaged or is delayed, please contact me within 3 days of receipt. I will arrange for a replacement or refund, subject to the return of the damaged item.

4. Returns and Refunds

  • Returns: We accept returns on original paintings and prints within 14 days of receiving your order. The item must be in its original condition, unframed (unless sold with a frame), and in the original packaging for the return to be accepted.

  • Refund Process: Refunds will be processed after the returned item has been inspected. The refund will be issued to the original payment method, excluding any shipping fees.

  • Non-Returnable Items: Custom or commissioned artwork, and prints made to order, are non-returnable unless damaged during shipping.

5. Intellectual Property

  • Copyright: All artwork displayed on our website, including original paintings and prints, are protected by copyright and remain the property of the artist. You may not copy, reproduce, distribute, or create derivative works of any artwork without the express permission of the artist.

  • Reproduction Rights: When you purchase a print, you are purchasing the physical print for personal use. You do not obtain reproduction rights to the image or any digital copies of the artwork.

  • Use of Artwork: Any commercial use of the artwork, such as resale or distribution, is prohibited without prior written consent from the artist.

6. Limitation of Liability

  • Exclusion of Liability: We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of artwork. Our liability is limited to the purchase price of the item.

  • Force Majeure: We are not responsible for any delays or failures in service caused by events beyond our control, including but not limited to natural disasters, strikes, or government restrictions.

7. Privacy Policy

  • Data Collection: We collect personal information when you create an account or make a purchase, including your name, email address, shipping address, and payment details. This information is necessary to process your orders and improve your experience.

  • Data Security: We take the security of your personal data seriously and implement appropriate security measures to protect your information from unauthorized access.

  • Third-Party Services: We do not share your personal information with third parties unless required to process your payment or fulfill your order (e.g., shipping partners).

  • Your Rights: You have the right to access, modify, or delete your personal data at any time. Please contact us for more information.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the UK. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in the UK.

9. Changes to T&Cs

We reserve the right to update these Terms and Conditions at any time. When changes are made, the updated terms will be posted on this page with an updated revision date. Your continued use of the website following any changes will constitute your acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about our Terms and Conditions or need assistance with your order, please contact me at:

  • Email: mireille.botros@gmail.com